How do I connect to open banking?

In order to access the Connect Bank button is enabled, ensure the Enable open banking option is selected in Setup> Settings> Accounting.

 

Capture Expense only supports Credit Card accounts.

 

To connect your corporate credit card via open banking:

1. Sign in to Capture Expense.
2. Navigate to the Transaction tab in Banking.
   Go to Banking> Transactions 
   
3. Click the Connect Bank button in the side-menu. 
   Note: If the Connect Bank button is not available, ensure the Open Banking option is selected in  Settings. Go to Setup> Settings> Accounts> Enable open banking. 
   
   The Connect your accounts app appears with an explanation about Moneyhub. Moneyhub is a third party, which accesses your transactions.
   
   
4. Review the message and click the Next button. The Find your provider appears. It contains a list of banks.
   
5. Select a Credit Card bank, in which to connect. The Consent to access account information form appears.
   
6. Consent to Capture Expense accessing your account balance and transactions by clicking the Approve button. You can taken to the bank's standard log in screen. 
   
7. Enter your standard login bank details.
8. Approve Moneyhub's access to your transactions. Note: You can see the Moneyhub disclaimer in the Transaction tab.
   
   Once you have connected to the bank, the Transaction tab will refresh and the Credit Card transaction details that are synced with your bank will appear in the side-menu.
9. You can perform either of the following: 
   • Set the date of when you want to run the sync from. You can backdate, if necessary.
   • Remove transactions by entering the last four digits of each affected credit card e.g. 1234, 5678, 0001 etc. that you don't want coming through into the system. 
     Note: If you have a different Credit Card Control account from Setup>Settings> Account, enter the other Credit Card control account in the Bank Control Account. This affects Export in Accounting.
   • Edit the Account feed: Click the Edit icon:
     You can start the feed from an historical date, which brings transactions through straight away.  
   • Turn on the Account feed: Click the Start icon:
     The feed will run every four hours from the start date. The transactions will feed into the Transaction tab and check against user's name and their 4-digit card number set in their user account. Only new transactions come through.
     Note: If you have selected both the Enable Open banking option and the Use Pending transactions option in Settings> Account tab, the transactions will appear more quickly, as the bank takes 2-3 days to process transactions from the card issuer.
   • Reconnect the Account feed: Click the Reconnect icon.

To assign a card holder to a transaction record

You would normally add the company's credit card details to the card holder's user account. But if you haven't done this or the card holder is missing any transactions, then they can be added retrospectively.

Note: If you have connected multiple accounts, you'll need to select the relevant account first before you can assign a user. By default, All Transactions  is displayed in the side bar.

1. Select the No Card Holder transaction record.
2. Click the Assign button. The Assign Card Holder side menu appears. 
3. Click + Add in the user's record. The transaction is assigned to that person.

To delete a transaction from the transaction tab

1. Select the Transaction record.
2. Click the Delete Transactions button. The Remove Transactions message appears stating: You have selected 1 transaction to permanently delete, which will also delete related expense claims. Are you sure?
3. Click the Remove button. The transaction record is deleted from the Transaction tab.

To export the transactions

1. Ensure that non of the transaction records are selected.
2. Click the Export button. The .csv file is created. Any record that does not have a name is not a card holder. The file also details what stage the transaction is in. i.e. submitted ect.

To filter the transaction tab

• Account
• Status 
• All
• Incomplete
• Submitted
• Rejected
• Assign User: Any transactions which have not assigned a card holder.
• From and To dates